Policies

Refund Policy

NaturalReader AI Voice Generator - Commercial Version (Single, Team, and Small Business Plans)

Subscriptions to the commercial version AI Voice Generator are non-refundable and prorated refunds are not offered for unused time remaining on a plan. Please ensure to cancel your subscription before its scheduled renewal date if you no longer wish to continue.

You can sample all voices and features, except downloading audio, with a free account. No payment information is required to do so. Please try before you buy!

NaturalReader AI Text to Speech - Personal Version (Plus and Pro Plans)

App Store and Google Play subscriptions follow Apple’s and Google’s own billing and refund policies. For Apple subscriptions, submit requests through Report a Problem. For Google Play, request a refund through Google Play Help.

If you subscribed to the Personal Plus or Pro plan from our website, you can contact us to request a full refund, if eligible. Monthly personal plans may be refunded for up to 3 days after the purchase or renewal date and yearly personal plans for up to 7 days. Prorated refunds are not offered past this eligibility period for time remaining on a plan.

Please keep in mind that as a subscription service, the payments are recurring by default. If you don't want to subscribe anymore, please cancel before your next billing date. After cancelling, your access to plan features continues until the end of the billing period.

Refunds are not issued automatically. If you are eligible, go to Account > Contact Us to send a refund request or email us directly at sales@naturalreaders.com.

Privacy Policy

Naturalsoft is committed to protect your privacy. We collect information about our customers to enable us to process orders, improve our site, and provide better services. We do not sell or compromise your information to other marketers -- never have and never will!

To process and ship your order, we need your name, phone number, billing address, shipping address, and e-mail address. This information is stored on a secure server to allow us to process orders. On occasion, we may notify you about special promotions.

To protect student and children's privacy, we comply with requirements of FERPA, COPPA and New York Ed. Law 2-D in the United States and GDPR in Europe, among other applicable laws. We don't collect any personally identifiable information (the term "personally identifiable information" uses the definition provided in FERPA). We only collect the minimal amount of information from students necessary use our products.

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User Agreement

Please download the user agreement here